At Bodhi Greens, we are committed to delivering high-quality whole food plant-based products and ensuring a positive experience for our customers. Our return policy is designed to address specific scenarios to guarantee your satisfaction.
Incorrect or Defective Products:
If you receive an incorrect product or if the item has a genuine manufacturing defect or is damaged in-transit, please contact our customer care within 48 hours of delivery at +91 8605416611 or email us at email@example.com with your order number, delivery address, and images of the wrongfully delivered or defective item. We will initiate a reverse pick-up within 3-4 working days. Upon verification, we will offer a replacement or a refund processed within 2-3 working days, depending on the product availability.
Orders once placed cannot be canceled. We strive to process orders efficiently, and once an order is confirmed, it enters our processing system.
For payments made via Credit or Debit cards, a full refund will be reflected in your bank account/card/wallet within 1-15 working days.
For orders placed via store credit/Gift Vouchers/Promotions, the refund will be in the form of an online store credit for the item, redeemable on www.bodhigreens.in.
We are unable to offer refunds for incorrect or incomplete shipping addresses, three failed delivery attempts, or if the package is refused by the recipient.
For any return or exchange inquiries, please reach out to our customer care team. Your satisfaction is our priority.
Thank you for choosing Bodhi Greens.